Terms and conditions
General Terms and Conditions (GTC) for the online shop of Geonea GmbH
1. Scope
These General Terms and Conditions (GTC) apply to all orders placed through the Geonea GmbH online shop. By placing an order, the customer accepts these GTC.
2. Right of use
By using our site you confirm that you:
are at least 18 years old or have the consent of a parent or guardian.
use the Site in accordance with these Terms and Conditions and all applicable laws.
not use our products for illegal or unauthorized purposes.
3. Conclusion of contract
The contract is concluded when the customer selects a product in the online shop, submits the order, and receives confirmation of receipt of the order. The contract only becomes legally binding upon delivery of the goods.
4. Prices and payment terms
All prices quoted are in Swiss francs (CHF) or euros (€) and include VAT (CHE-164.226.731 VAT), This applies to all orders within Switzerland. Orders outside Switzerland may be subject to additional customs duties, taxes, or fees, which are the responsibility of the buyer. Payment can be made by credit card, PayPal, TWINT, or other payment methods offered in the online shop.
5. Delivery
Geonea GmbH delivers within Switzerland and to selected European countries. Delivery times vary depending on the destination and are typically 3-7 business days for Switzerland and 5-14 business days for Europe. Customers will be informed immediately of any delays.
6. Right of withdrawal
The customer has the right to 30 days without giving any reason. The withdrawal period begins upon receipt of the goods. To exercise the right of withdrawal, the customer must notify Geonea GmbH in writing via info@geonea.com contact or according to Returns and exchanges proceed.
7. Warranty
The statutory warranty rights apply. In the event of defects, the customer has the right to repair, reduce the price, or withdraw from the contract.
8. Liability
Geonea GmbH is only liable for damages caused by intentional or grossly negligent conduct. Liability for indirect or consequential damages is excluded.
9. Disclaimer
The information on this website is carefully reviewed and regularly updated. However, no guarantee can be given for the completeness, accuracy, or timeliness of the information provided. Geonea GmbH assumes no liability for damages arising directly or indirectly from the use of this website.
10. Copyright
The contents of this website are protected by copyright. The use of texts, images, or other content requires the prior written consent of Geonea GmbH.
11. Online dispute resolution
The European Commission provides a platform for Online Dispute Resolution (OS) Geonea GmbH is not obligated to participate in dispute resolution proceedings before a consumer arbitration board.
12. Data protection
Geonea GmbH undertakes to treat customers' personal data confidentially and to use it only within the framework of legal regulations. See: Data protection
13.Final provisions
Swiss law applies. The place of jurisdiction is the registered office of Geonea GmbH.
14. Changes to the Terms and Conditions
Geonea GmbH reserves the right to change these Terms and Conditions at any time. The changes will be published on geonea.com. You will not be notified separately.
These Terms and Conditions come into effect on January 1, 2025.