Shipping and payment methods

📦 Shipment


Geonea GmbH delivers within Switzerland and to selected European countries.
Delivery times are usually 2–5 working days for Switzerland and 5–7 working days for Europe.

Please note: The delivery times indicated are only guidelinesDelays due to external factors such as holidays, customs or logistics service providers are beyond our control.

Orders placed Monday to Friday until 3:00 PM or Saturdays until 10:00 a.m. will be shipped the same day (applies to items in stock).

📌 Important note regarding international orders

For deliveries outside Switzerland – especially to Germany, Austria, or Liechtenstein – additional charges may be incurred by local authorities. These include, among others:

  • Import VAT
  • Customs duties
  • Processing fees by the shipping service provider or customs

These fees are not included in the product price or shipping costs and must be borne by the recipient.

❗ Important: These costs are levied by the respective country or the competent authorities and are outside our sphere of influence. We have no control on the amount, nature or timing of the collection of these fees.

Geonea takes over no liability for additional customs costs or any delays that may arise from the customs process.

We recommend that you contact your local customs office or Postal service providers to avoid possible surprises.


Shipping costs:

Domestic shipping

Zone 1 • Switzerland


ECONOMY: CHF 8.00
PRIORITY: CHF 10.00
FOR FREE: Shipping costs for orders over CHF 120.00

Liechtenstein

ECONOMY: CHF 8.00
PRIORITY: CHF 10.00
FOR FREE: Shipping costs for orders over CHF 120.00

International shipping

Zone 2 • Germany
ECONOMY: EUR 10.00
PRIORITY: EUR 15.00
FOR FREE: Shipping costs for orders over CHF 120.00

Zone 3 • Austria
ECONOMY: EUR 10.00
PRIORITY: EUR 15.00
FOR FREE: Shipping costs for orders over CHF 120.00

Payment methods

Payment can be made by credit card, PayPal, TWINT or other payment methods offered in the online shop.